Last Updated: 06 August 2026

1. Introduction

Jane Wealth Pty Ltd ABN 83 687 169 848 (“Money by Jane”, “Jane”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information. 

This Privacy Policy applies to all products, services, websites, web applications, mobile applications and digital platforms operated by Jane Wealth Pty Ltd, including moneybyjane.com.au, app.moneybyjane.com.au, and any future domains, applications or services we operate.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you use our services.

This Privacy Policy has been prepared in accordance with the PrivacyAct 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our services, you agree to the collection and handling of your information as described in this policy.

2. Information We Collect

Identity Information

We may collect:

• Full name

• Preferred name

• Date of birth

• Residential address

• Postal address

• Email address

• Mobile number

• Profile photograph (if supplied)

We use this information to:

• Create your account

• Identify you

• Communicate with you

• Provide customer support

• Comply with legal obligations

Account Information

We may collect:

• Username

• Password (stored securely in encrypted form)

• Authentication information

• Multi-factor authentication settings

• Account preferences

Financial Information

Depending on the services you use, we may collect:

• Employment details

• Income

• Expenses

• Assets

• Liabilities

• Superannuation

• Investments

• Financial goals

• Savings objectives

• Budget information

• Risk profile

• Financial preferences

This information enables us to personalise your experience and provide our financial tools and services.

Note on tool and calculator inputs: Information you enter into our calculators and interactive tools (for example, income, super balance, debts, or property details) is processed locally in your browser session and is not transmitted to or stored on our servers, unless you explicitly choose to save it to an account-linked profile. Locally stored inputs are cleared from your device when you sign out or clear your session.

Identity Verification (KYC)

Where identity verification is required we may collect:

• Driver Licence

• Passport

• Government-issued identification

• Proof of address

• Selfie or liveness verification

• Identity verification results

Identity verification may be performed by trusted third-party providers. Money by Jane may not retain copies of identity documents where they are securely processed by those providers.

Payment Information

If you purchase subscriptions or paid services, payments are processed by accredited third-party payment providers.

Money by Jane does not store your complete payment card details.

Device Information

We may automatically collect:

• IP address

• Device identifiers

• Browser type

• Operating system

• Device model

• Application version

• Screen resolution

• Session identifiers

• Network information

Usage Information

We may collect:

• Pages visited

• Features used

• Navigation paths

• Buttons clicked

• Session duration

• Login history

• Search activity

• Errors encountered

• Performance information

• Device activity

• AI feature interactions

Website Information

When you visit our website we may collect:

• Cookies

• Analytics information

• Referring websites

• Approximate location based on IP address

• Contact form submissions

• Newsletter subscriptions

3. Information We Collect from Third Parties

We may receive information from trusted third parties including:

• Identity verification providers

• Payment providers

• Banking and financial data providers (where authorised by you)

• Authentication providers

• Referral partners

• Publicly available sources where permitted by law

4. Why We Collect Your Information

We collect personal information to:

• Create and manage your account

• Verify your identity

• Provide our products and services

• Process payments

• Provide customer support

• Personalise your experience

• Improve our products

• Generate financial insights and recommendations

• Communicate service updates

• Prevent fraud

• Maintain platform security

• Comply with legal and regulatory obligations

• Protect our users and business

5. AI Features

Some Money by Jane features use artificial intelligence to deliver educational content, generate summaries, or model financial scenarios based on information you provide.

Information you enter into AI-powered features is processed to generate a response. Consistent with our handling of tool and calculator inputs (see Section 2), this information is not retained on our servers beyond your session unless you explicitly save it to your account.

AI-generated content is general and educational only. It does not constitute personal financial advice, is not tailored to your individual circumstances, and should not be relied upon as a substitute for advice from a licensed financial adviser.

6. Cookies and Similar Technologies

We use cookies, local storage, authentication tokens and similar technologies to:

• Keep you logged in

• Remember preferences

• Improve security

• Analyse usage

• Improve performance

• Enhance your experience

7. Sharing Your Information

We may share information where necessary with:

• Identity verification providers

• Payment providers

• Cloud hosting providers

• Analytics providers

• Authentication providers

• Customer support providers

• Professional advisers

• Regulators

• Law enforcement where required by law

8. Overseas Disclosure

Some technology providers may process information outside Australia.

Where this occurs we take reasonable steps to ensure appropriate privacy protections.

9. Data Security

Our security measures may include:

• Encryption in transit

• Encryption at rest

• Secure cloud infrastructure

• Role-based access controls

• Multi-factor authentication

• Audit logging

• Monitoring and alerting

• Regular security reviews

No system can be guaranteed completely secure.

10. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Meet regulatory requirements

Information is securely deleted or de-identified when no longer required.

11. Your Rights

Subject to Australian law you may:

• Request access to your personal information

• Request correction

• Request deletion where permitted

• Withdraw marketing consent

• Lodge a privacy complaint

If you're not satisfied with our response to a privacy complaint, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the OAIC in accordance with the Notifiable Data Breaches scheme under the Privacy Act.

12. Marketing Communications

You may opt out of marketing communications at any time.

Service-related communications necessary for your account cannot be opted out of.

13. Children's Privacy

Our services are intended for individuals aged 18 years or older unless otherwise stated.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website and applications.

15. Contact Us

Jane Wealth Pty Ltd

ABN 83 687 169 848 

Email: info@moneybyjane.com.au

Website: https://moneybyjane.com.au